Pacific Day Surgery is committed to providing safe and high quality services, and maintain  National Safety and Quality Health Service Standards. Our hospital is accredited by an industry recognised agency as being compliant with the International Organisation for Standardisation (ISO 9001:2015).  Click here to read about Pacific Day Surgery's intention to each standard 



Australian Charter of Healthcare Rights was developed by the Commission in 2007 and 2008. The Charter was developed with extensive and widespread consultation and specifies the key rights of patients and consumers when seeking or receiving healthcare services. In July 2008, Australian Health Ministers endorsed the charter as the Australian Charter of Healthcare Rights for use across the country.  Click here to see the charter 


 
Pacific Day Surgery has implemented infection control program and staff take every precaution to avoid infections. However, some patients have a higher risk of acquiring an infection in hospital.  We need to avoid infections because they may lead to a longer recovery time. Click here to read more 
 

 

At Pacific Day Surgery, we value your feedback. If you have any concerns or issues during your stay, please don't hesitate to share them with our staff or management. If we don't resolve the issue to your satisfaction, you can submit a complaint through the provided link. Homepage - Office of the Health Ombudsman (oho.qld.gov.au)